We offer men’s shirts, trousers, hoodies, jackets, blazers, agbada, kaftans, slippers, shoes, canvas shoes, sneakers, bags, wallets, belts, perfumes, body sprays and other fashion accessories. We provide both ready-to-wear and bespoke clothing.

Ready-to-wear products are already made in standard sizes and can be purchased immediately. Bespoke clothing is specially made according to your measurements, preferred style and fabric choice.

Select your preferred product, choose the correct size, colour and quantity, and add it to your cart. Proceed to checkout and provide accurate delivery and payment information. You will receive an order confirmation after your order has been completed.

Contact us through the telephone number, WhatsApp link or email address provided on our website. You can also fill the consultation form to schedule an appointment. Our team will discuss your preferred design, fabric, measurements, price and completion date with you.

Please check the size guide provided on the product page before placing your order. If you are unsure about your size, contact our customer service team for assistance. Our team are ready to assist to get your accurate bespoke measurements.

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Yes. Some ready-to-wear products may be available in different colours and designs. Bespoke customers can request specific colours, fabrics, embroidery and design details, subject to availability and additional costs.

Contact us immediately if you need to change your size, colour, address or other order details. Changes are only possible if the order has not been processed, dispatched or put into production. Bespoke orders cannot be changed once production has reached an advanced stage.

The available payment methods will be displayed during checkout. Depending on your location, these may include bank transfer, mobile money, debit or credit card, and other approved payment options. Payment must be confirmed before an order is processed.

No. Payment must be made before any order is shipped. However, bespoke orders may have a different agreement.

Yes. A non-refundable deposit may be required before work begins on a bespoke order. The remaining balance must be paid before delivery or collection, unless another arrangement has been agreed in writing.

Delivery time depends on the product, your location and the delivery service used. An estimated delivery period will be provided when your order is confirmed. Delays caused by couriers, weather, public holidays or incorrect delivery information may be outside our control.

Yes, we offer worldwide delivery. Delivery charges, customs duties and taxes depend on the destination and are usually paid by the customer. Please contact us before ordering to confirm the cost and delivery options.

Where tracking is available, we will provide the tracking details after your order has been dispatched. You may also contact our customer service team for an update.

Eligible ready-to-wear products may be returned within seven days, in line with our Return and Exchange Policy. The product must be unworn, unused, unwashed, undamaged and free from stains, perfume or body odour. All labels, tags, packaging and accessories must remain intact. Read the return policy for more.

For hygiene and personal-use reasons, opened perfumes, body sprays and similar products cannot be returned. Worn footwear and used accessories are also not accepted. Bespoke, customised, altered or personalised products cannot be returned unless they are faulty or different from the approved order

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Yes, eligible ready-to-wear items may be exchanged if the preferred size is available. The product must meet our return conditions. Delivery or return costs may be paid by the customer unless the mistake was made by Jamesluck Apparel.

Contact us as soon as possible and provide your order number, a description of the problem, and clear photographs or a video of the product and packaging. Once we confirm the issue, we will arrange a suitable replacement, correction or refund

Delivery charges are generally not refundable. However, if we sent the wrong product or the item arrived with a confirmed fault, we may cover the reasonable return or replacement delivery cost.

Follow the care instructions on the product label or product page. Some garments, especially embroidered outfits, suits, blazers and delicate fabrics, may require handwashing or professional dry-cleaning. Keep footwear dry, clean it with suitable products and store it properly.

We make every effort to display colours accurately. However, colours may appear slightly different because of lighting, photography and individual screen settings. Small colour differences are not considered product defects.

Product availability depends on our current stock. An item may become unavailable before your order is confirmed. If this happens after payment, we will offer an alternative product, store credit or a refund.

Yes. We accept selected wholesale, group, corporate and event orders. Contact us with the product type, quantity, sizes and required delivery date to receive a quotation.

Gift packaging may be available for selected products at an additional cost. Please request it when placing your order or contact us before the order is dispatched.

You can contact us through the telephone number, WhatsApp link, email address or contact form provided on our website. Please include your name and order number when asking about an existing order.